I should have seen you much earlier..

Just to say a simple, thank you to both of you, for making me hear again.

It is now nine months since you fitted me with a Phonak hearing aid and I am happy and grateful to you for making things possible. You have also been kind and understanding which helped a lot. (I should have seen you much earlier!)"

Mr W Fiebig, Dorset

Qualified Impartial Advice For All Hearing Problems

Safe Comfortable Ear Wax Removal Dorset

Earwax (cerumen) coats and protects the inside of your ears. It usually doesn't need to be removed. Removal is only necessary when you develop large amounts of earwax, which make your ears feel blocked. Too much earwax can develop due to a very narrow or abnormally shaped ear canal, frequent use of earplugs, cleaning ears with cotton buds or for other unknown reasons. Often home treatment can remove earwax. If home treatment does not work, you should make an appointment to Olive Oil Spraysee a qualified professional.

Ear Wax is Only a Problem When There is Too Much

Ear wax is not actually a bad thing, in fact it is a protection mechanism for the ear canal. The issue only occurs when there is too much. As the ear wax builds up, it blocks the canal causing some issues with hearing. If the ear wax becomes impacted against the ear drum, it can even be painful. Typically, the first time many realise they have a problem is when they have a shower or get out of a swimming pool. Suddenly, they can't hear out of one or both ears.

This is because ear wax is like a sponge, it soaks up the water and expands within the ear canal, completely blocking it.

Do you suffer from any of these symptoms?

  • a feeling of fullness in the ear
  • the sensation of hearing everything muffled
  • mild tinnitus
  • ​sudden hearing loss after swimming or showering

Call us today at 01202 478881 or contact us online now

We provide ear wax removal services in our hearing aid centres in Dorset Contact Us

Why you should have ear wax removed professionally.

It is not advised that wax is cleared by the use of cotton buds, as this very often pushes it towards the ear drum and can cause even more problems and it is difficult to remove. You should never poke anything down your ear with the view of relieving the problem yourself; the lining of the ear is very delicate and can easily be damaged. There are home removal kits available, however these need to be used carefully. Hopi ear candles just don't work, it is a sham. Leave it to one of our registered clinical specialists to remove the wax for you.

Prior to removal you should soften the earwax using olive oil. Place three to five drops of olive oil into your ears, once or twice a day for five to seven days in a row. The oil softens the earwax, which helps it to drain out of your ears. Use an eyedropper to put the oil into your ears. Work on one ear at a time. Squeeze the drops of oil into one ear, without allowing the eyedropper to enter your ear canal. Lay on your side for five minutes, with the ear that you just placed the drops in facing upward. Repeat the process with your other ear. Do not put cotton wool or tissue in you ears as this absorbs the oil. Placing items into your ears can push the earwax deeper into your ear canals, which is a common cause of earwax impaction.

Irrigation Ear Wax Removal

Water Irrigation MethodWe offer a safe and gentle ear wax removal service by our professional clinical wax care specialists. A gentle, pulsed water jet cleaning system is available at both our branches. We use the irrigation method for people who are more comfortable with it. We use a spray type ear wash machine, which is commonly used in the medical setting. The irrigation solution is carefully warmed to body temperature, as dizziness can be a common side effect of ear washing or syringing with solutions that are colder or warmer than body temperature. Any other temperature may cause temporary vertigo.

We use the spray type ear washer to gently stream water into the ear.  The procedure is simple, we pull the external ear up and back gently, aim the nozzle of the sprayer slightly upwards and backwards so that the water flows along the roof of the ear canal. The irrigation solution flows out of the canal along its floor taking wax and debris with it. Irrigation may need to be repeated a couple of times. When the wax has been removed we use a special mopping apparatus to dry out the ear canal.

Safe, Painless Microsuction Ear Wax Removal

In addition to our established water irrigation method for ear wax removal we now provide a microsuction option at our Verwood branch to remove excess earwax. We will be happy to advise on which method will be most suitable for you and we will fully explain the pros and cons. Procedures are only carried out with your consent.


Microsuction ear wax removal machineMicrosuction ear wax removal is undertaken at our Verwood hearing centre. This process uses a fine tube connected to a suction machine and does not require water to remove the wax. The procedure is safe, comfortable and painless. We view your ear canal with the aid of a microscope which allows us to see exactly what we are doing at all times. This is removal process is very thorough and is particularly suitable for smaller ear canals and for those who may have suffered problems with their ears such as ear drum perforation. Our hearing healthcare professionals have been trained to the Rotherham Community Health Services standards which has been endorsed by the Royal College of General Practitioners and The Royal College of Nursing.

Microsuction Ear Wax Removal Process

Microsuction Method

The process is pretty straight forward. We will examine your ears to confirm that there is earwax present. We will then explain the procedure in detail so that you understand what will take place. You will be asked a few questions about your ear health, perforations of the eardrum and any previous experience you have had with the procedure. The earwax will be removed using the Microsuction tube. This process can take from 5 to 20 minutes depending on the amount and position of the wax. Once the earwax is removed we will again check the ear canal to make sure it is clear and healthy.

For more information or to book for ear wax removal please call us on 01202 820638 (Verwood) or 01202 478881 (Christchurch).

Below is a short video with advice on how to prepare your ears for wax removal.

Safe, Comfortable Ear Wax Removal

We offer safe, comfortable ear wax removal services at our Dorset Hearing Aid Centres

Call us on 01202 820638 (Verwood) or 01202 478881 (Christchurch) or book online now

Book Now